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Accounts & Access
Accounts & Access
Information on how to lookup your username and reset passwords
Categories (2)
Password Policies
What makes a strong password? Learn about our new password policies.
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Network & WiFi
WiFi information, networking configuration, and security policies.
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Articles (17)
Pinned Article
Student / Staff / Faculty: Password Reset Registration Tool Sign-Up
Pinned Article
Student / Staff / Faculty: Password Reset Tool
Pinned Article
Student Services: How to lookup your MVCC username
Accessing and Using Smart Notebook Software
Burlington English Login Issues
Chrome issues with MVConnect - Chrome does not display/show the login page
Dual Credit Instructors Password Reset Issue
If you come across one of these accounts (i.e. you can’t reset the password), please check the account tab in AD to see if there is an expiration date. If the account is expired, please ask the instructor to contact one of the following people: Alex Terrazas (Student Success), Megan Peltier (Student Success), Iva Erkapic (Student Success), or Christina Cotta (Student Success) who in turn will ask the Networks team to extend the expiration date.
Faculty & Staff: How to Obtain Your Own Copy of Microsoft Office
Getting password synched with laptop
Passwords are not syncing correctly to laptop when someone is changing their password remotely on their laptop and it does not synch properly with the network.
How to fix "Cisco Webex Authorization Expired in Canvas"
The Cisco Webex component in Canvas may occasionally present faculty with a message stating that Webex authorization has expired.
While attempting to set up Webex in Canvas for the new semester, several faculty members encountered “Your Webex authorization has expired. Please re-authorize Webex”. This article is to fix this issue.
Instructions to connect students’ loaner laptops to Global Protect (GP) VPN connection
Instructions to connect students’ loaner laptops to Global Protect (GP) VPN connection
i-Pathways students' accounts access and support
Remote Desktop MFA account setup
Staff & Faculty - Instructions to connect laptops to Global Protect (GP) VPN working remotely
Support Contacts and Resources for Faculty & Students (Canvas, Cengage, McGraw-Hill, Pearson, WileyPlus, Goodheart-Willcox, RedShelf, Honorlock, Turnitin)
Student Services: How to activate a new student email account
Student Services: Email Security
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