NOTE:
In order to be able to use the procedure described below, please make sure that all the steps of "Integrating WebEx within Canvas course shell" have been completed. As a refresher of these steps, please watch the following short video (4 minutes).
https://morainevalley.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=301d5d2f-7410-401d-878b-ac14013437f6
The Cisco Webex component in Canvas may occasionally present faculty with a message stating that Webex authorization has expired.
While attempting to set up Webex in Canvas for the new semester, several faculty members encountered “Your Webex authorization has expired. Please re-authorize Webex”. To fix this issue, please follow the steps below:
Note: To correct this issue it’s necessary to log out of Webex’s connection to Canvas and then to reauthorize it.
1. Access the ‘Cisco Webex’ link in Canvas.
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2. Locate and click the ‘Log out of Webex Meetings’ icon. It appears as a box with an arrow pointing to the right. It is located to the immediate left of the Support link.
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3. The screen will change. Click ‘Sign in with Webex Meetings’.
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4. Enter your full Moraine Valley email address, then click ‘Next’.
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5. Webex will request permissions. Click ‘Accept’ to proceed.
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6. Cisco Webex is now reauthorized with your Canvas user account.