Knowledge Base

Categories (8)

Remote Work Articles

This knowledge base category has been created to serve as a compilation of help documents related to the current need for work to be performed remotely. As we work through this process and identify additional information that would be useful to the college, we will expand the articles listed below.

If you cannot find the answers you seek below or require additional assistance, contact the Help Desk at or (708) 608-4357

Accounts & Access

Information on how to lookup your username and reset passwords

Computers, Phones and Mobile

Information about hardware, telephones, desktop computers, Surfaces, iPads, and laptops.

Classrooms, Labs and Meetings Spaces

Documentation for multimedia services including projectors, smartboards, and more

Student Tech Services

Locate printers, scanning, and copy machines throughout campus. Also, see what other services are available

Software, Systems, & Reporting

Articles/documentation related to Canvas, Office 365, Outlook, Colleague, and Resources

IT Policies

Information Technology Department Policies


Here you will find how-to articles for self-service functionality

Articles (1)