Self Service Password Reset

Tags password

If you forgot your school password, never received a password, or have been locked out of your account, you can use your personal email or mobile device to reset your school password.

An instructional video can be viewed here.

1. Navigate to sspr.morainevalley.edu.

2. Enter your email address and choose "Next". If you do not know your email address, use the Student Username Lookup https://studentlookup.apps.morainevalley.edu/

  • Employee accounts are formatted: username@morainevalley.edu
  • Student accounts are formatted: username@student.morainevalley.edu

3. Select either your personal email or phone to verify your identity.

4. Enter the verification code you have received.

  • If you used an alternate email - check your alternate emails inbox for a message from Microsoft that includes a password reset code. Enter the code into the reset tool to proceed.

5. You are now prompted to enter and confirm your new password. Please allow a few minutes before attempting to sign in with your new password.

Password requirements:  

  • Minimum of 14 characters.
  • contain characters from all FOUR of the following categories:
    • lowercase letters
    • uppercase letters
    • numeric digits (0 through 9)
    • other alphanumeric characters ( !,@,#,$ …)
  • Changed once a year.
  • Your password cannot contain:
    • Your name.
    • May not contain your username or any part of your name
    • asdf or password.
    • Moraine, Valley, or Cyclone.
    • spring, summer, fall, autumn, winter.
    • January, February, March, April, May, June, July, August, September, October, November, December.

 

You may encounter an error or problem using the password reset tool if:

  • You do not have an alternate email or phone number setup for your Moraine Valley account.
  • You have old contact information listed that is no longer accessible

If you encounter any issues using the password reset tool, please contact the Help Desk at (708) 608-4357.

 

 

References:

 

 

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