Account access and permissions request
Request access to applications, systems, shared resources, or changes to existing permissions. Examples: New user access, role changes, shared mailbox access, security group membership, account modifications, and access removals.
Request support, access, changes, or assistance for enterprise business applications and institutional data systems. Examples: Colleague, reporting tools, business applications, databases, integrations, and application configuration requests.
Request support for campus connectivity and communication services. Examples: Wi-Fi access, wired network connections, VPN access, network ports, phone services, voicemail, and call routing.
Request server, email, and infrastructure-related services and support. Examples: New server provisioning, server administration, application hosting, email services, distribution groups, storage, and system maintenance.