A video for managing devices can be found here: https://www.youtube.com/watch?v=jTwtosQkn6I
Update your cell phone number:
- Login to MvConnect
- From the Self-Service for Student menu, choose “My Contact Information”
- Scroll to the bottom of the page and confirm that your phone number is listed. If you have multiple numbers, make sure that your primary cell phone number is listed first. Please be aware that this information is also used for emergency notifications.
Removing or adding devices:
- Log into mysignins.microsoft.com
- Select "Security info"
- Select "Add method" to add an authenticator app or phone number.
- Select "Delete" to remove old devices or phone numbers
Adding an authenticator app:
- If we have a new cell phone and are using the authenticator app you will first delete your old device from the Security info page.
- Select "Add method" and choose "Authenticator app".
- Download the authenticator app on your mobile device.
- On your computer, select next until and you will be prompted with a QR code.
- On your phone with the Microsoft Authenticator app open, select the three dots in the top right and choose "Add account".
- Choose "Work or school account"
- Choose "Scan a QR code"
- Your camera will now be activated. Aim the mobile camera at the QR code displayed on your computer.
- Your account is now linked to the app. You will be prompted to accept sign in the app. Once approved, you will be routed to your email inbox.
Adding an additional phone for text messages or calls:
- From the drop down select "Phone"
- Enter your phone number. Choose to either text or call to verify your phone number.
- Once verification is complete you will be back at the "Security Info" page.
- Once I.T. has enabled your account for MFA, the next time you log in you will be prompted to verify your identity by either call you via phone or texting you a verification number.
