Intrado e911 Location Manager is an emergency calling solution designed to ensure regulatory compliance and accurate 911 call routing for communication systems. It is a cloud-based service that routes 911 calls to the correct Public Safety Answering Point (PSAP) with the caller’s dispatchable location. This type of service is required by the FCC and meets compliance with Kari’s Law and RAY BAUM’s Act.
If the upgrade is not completed, the Jabber phone feature may need to be removed from your account to maintain federal compliance. To avoid any disruption, please install the latest version. A system restart is required, so it recommended to complete the installation at your convenience.
1. Open Software Center in Windows:
2. Choose Intrado 911 Location Manager 2025
3. From the pop up menu choose Install. Please be aware this will install and automatically reboot your computer. Please perform this task during a convenient time and save and close any documents before selecting install.
4. After the device restarts, navigate to software center and make sure the software is installed.
5. After the reboot, you will have to go back into Software Center and clock install the second time.
6. Verify the install by opening Software Center and opening Intrado. The status will show as "Installed".
7. Now check make sure that Intrado 911 is running in the system tray.
8. If the icon does not appear, search 911 in windows to open that application manually.
9. After the upgrade, your extension and address should remain configured. However, you might be prompted to confirm your phone number and address. When entering your phone number, use your four-digit extension instead of the full 10-digit number.
When on site, enter the Moraine Valley address. In the Location details field, please enter your current office location. The Location details field must stay up to date to wherever you are actively using a Jabber phone on campus.