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Regroup
Regroup: Admissions
Regroup: Admissions
New Instructions:
Log into
https://morainevalley.app.regroup.com/users/sign_in
(Choose Admin Login)
From the top select “Recipients” then “All Groups”
Search and/or select 1-Admissions. This is the group you will use to send messages.
On the left side select “Contacts”.
Choose “Add Contact” from the top right > Choose Import Contacts from CSV File.
Choose Browse, select the csv file on your computer, and then select upload.
You will be prompted to identify the fields - you will need to select the fields for databaseid (College ID number), last name, first name, phone number, phone number 2, and primary email.
If the group already has contacts - choose the select all (The square box to the left of name and choose select all) and select remove.
Once the upload is complete – From the top menu choose “Channels”, then “
Quick Messages
”. You should only see one quick message “Admissions”
Choose the three dots to the right of the template and select “Send”. Scroll down and update the following:
Call (TTS/Voice) – Update number if required.
Message Title: Email subject.
Message Contents:
Message Body: Enter the message that will be sent.
Select “Call (TTS/Voice) – Choose Upload a recording > Recording Settings
Enter Recording title and the phone number you will use to record the message. Select Call me to record the message. Choose save when finished.
Select Text/SMS and review the message the will be sent.
At the bottom choose “Send now”.
Let me know if you have any questions, thanks!
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Check out this article I found in the Client Portal knowledge base.<br /><br /><a href="https://mvcc.teamdynamix.com/TDClient/1952/Portal/KB/ArticleDet?ID=153659">https://mvcc.teamdynamix.com/TDClient/1952/Portal/KB/ArticleDet?ID=153659</a><br /><br />Regroup: Admissions