Chrome issues with MVConnect - Chrome does not display/show the login page

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Chrome does not display/show the MVConnect login page. 

“An error has occurred. Contact your administrator for more information” is displayed.

To remedy this problem please do the following:

Note: If only the first option listed below is available to disable (i.e. the second option is not available/listed), this fix still works. If both options are available, please do both.

 

  • Open Chrome
  • Copy/Paste or type chrome://flags/#same-site-by-default-cookies into the URL bar and hit enter.
  • You should see:

  • Click the box that says ‘Default’ and change it to ‘Disabled’:

 

  • Copy/Paste or type chrome://flags/#cookies-without-same-site-must-be-secure in the URL bar and hit enter
  • You should see:

 

  • Click the box that says ‘Default’ and change it to ‘Disabled’:

 

 

  • Restart your browser and try to login to the portal.

 

 

Details

Details

Article ID: 113147
Created
Tue 8/4/20 4:30 PM
Modified
Thu 8/6/20 9:09 PM