Knowledge Base

Categories (9)

Colleague Self-Service

Here you will find how-to articles for self-service functionality
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Office 365 Resources

All Moraine Valley faculty, staff, and students have access to the Office 365 suite of products. This allows for use of the online apps found at office.com, mobile apps for Android and iOS devices, and desktop applications for Windows and MacOS (adjunct faculty will not have desktop applications available to them).

The articles below will provide both general information and MVCC specific guides, and these offerings will be expanded as useful content is identified and created. If you cannot find the answers you seek below or require additional assistance, contact the Help Desk at helpdesk@morainevalley.edu or (708) 608-4357.
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Remote Work Articles

This knowledge base category has been created to serve as a compilation of help documents related to the current need for work to be performed remotely. As we work through this process and identify additional information that would be useful to the college, we will expand the articles listed below.

If you cannot find the answers you seek below or require additional assistance, contact the Help Desk at helpdesk@morainevalley.edu or (708) 608-4357
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Accounts & Access

Information on how to lookup your username and reset passwords
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Classrooms, Labs and Meetings Spaces

Documentation for multimedia services including projectors, smartboards, and more
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Computers, Phones and Mobile

Information about hardware, telephones, desktop computers, Surfaces, iPads, and laptops.
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IT Policies

Information Technology Department Policies
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Software, Systems, & Reporting

Articles/documentation related to Canvas, Office 365, Outlook, Colleague, and Resources
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Student Tech Services

Locate printers, scanning, and copy machines throughout campus. Also, see what other services are available
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Articles (1)

Contacting the Help Desk